(Note: This quote wasn’t truely stated by Tim Berners-Lee.)
Yes, I’m fully on board with “Bob’s Burgers.” …a show surprises and delights me on such a consistent basis that my “critical, wary consumer” eye has been completely obliterated. …I just dig right in and abandon myself to joy and new experiences.
I don’t feel angry or outraged, nor am I disheartened by the sad state of the world. I’m just happy I planned for these mistakes and for others that didn’t happen. … I see my interactions with customer service as a sort of strategy game: can I plan my way around the obstacles the game will put in my way?
Fun isn’t something that happens to you. That’s called entertainment. Fun takes effort.